FAQs

We want to make it easy to choose, order, and install SuperCove products. If you cannot find what you need here, call us on 01536 269132 or email cove@supercove.co.uk.

About Our Products

What is SuperCove made from?

SuperCove coving uses a tough polyurethane core with a smooth paperboard face. It is stronger than polystyrene, lighter and easier to fit than plaster, and ready to paint with no primer.

Why choose SuperCove over plaster or polystyrene coving?

Plaster is heavy, messy, and can crumble. Polystyrene is light but fragile and may deform near heat. SuperCove is lightweight, durable, heat safe, and easy to install with a crisp plaster-like finish.

Can I paint SuperCove coving?

Yes. The paperboard surface is ready to paint straight away with standard interior emulsion or your chosen finish.

Do I need special tools to fit SuperCove?

No. Use a fine-toothed saw. For neat, repeatable angles, our SuperCove Mitre Box or Mitre Guide helps you achieve accurate cuts.

Ordering & Payment

How do I place an order?

Add your items to the basket and checkout securely online. If you need help, contact our team and we will guide you through the process.

Do you offer trade pricing or bulk discounts?

We supply DIY and trade customers. For large or repeat orders, please get in touch to discuss your requirements.

Delivery

How long will delivery take?

Standard delivery takes 2–8 working days. Highlands, Islands, and Northern Ireland may take longer.

How much does delivery cost?

  • Free delivery: Orders over £200 (ex VAT) to UK mainland, excluding surcharge areas.
  • UK mainland: Small items £5; Long length (all coving lengths) £10; Large (room kits etc.) £10 + £10 per additional large item.
  • Surcharge areas (most Scottish Highlands and Islands): Small £5; Long length £13.50; Large £21 + £20 per additional large item.

Can I track my order?

Yes. Once dispatched you may receive a tracking link from our courier to follow your delivery.

Returns & Refunds

Can I return my order if I change my mind?

Yes. Under UK Consumer Contracts Regulations you can cancel within 14 days of receipt. Items must be unused, in original condition, and suitably packaged. Return postage is the customer’s responsibility unless the goods are faulty or incorrect.

What if my order arrives damaged?

Please sign as damaged if packaging looks affected, then contact us within 1 working day with photos. We will replace damaged items free of charge.

How long do refunds take?

We process refunds within 14 days of receiving returned goods or proof of postage.

Customer Support

How do I contact SuperCove?

Call 01536 269132 or email cove@supercove.co.uk. We are happy to help with product advice, delivery queries, and after sales support.